Benchmarking: Steps to success

Recorded sessions exploring key issues in Performance Management

Following a performance management process, the final step regarding a company’s Key Performance Indicators (KPIs), after data gathering, is reporting and decision-making. It is crucial that this step is done correctly, as it has an important impact on how organizations utilize KPIs to inform decisions. The focus will be on understanding proper reporting guidelines, along with using business analysis techniques for better decision-making and improved initiatives for performance enhancement.

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KEY BENEFITS AND LEARNING POINTS:

Comprehend benchmarking concepts
List the components of a benchmarking plan
Understand the fundamentals of data collection and analysis
Learn how to generate valuable insights
Explore benchmarking best practices

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