Recorded sessions exploring key issues in Performance Management
Understand the basics of KPIs, the techniques behind them and the best practices when it comes to KPIs. KPIs sit at the core of any complex Performance Management System. The entire journey of selecting, documenting and reporting KPIs will teach you how to track performance at organizational and departmental level.
KEY BENEFITS AND LEARNING POINTS:
Understand the techniques behind choosing the right KPIs;
Analyze the value added by KPIs and their position as Performance Management tools;
Learn about the 4 possibilities of a KPI’s lifecycle: maintain, refresh, conserve/suspend, supersede.
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