All the components needed to enhance the value added by your dashboard!
The Sales Call Center Dashboard is a ready-to-use instrument for managing and measuring performance of Outbound Call Centers. The tool contains a repository of the most relevant and widely spread KPIs in the Call Center industry.
ACCESS THIS RESOURCE AND DISCOVER THE FOLLOWING DASHBOARD COMPONENTS:
Dashboard: a repository of the most relevant KPIs used in Outbound Call Centers
Data repository: accurate data collected in order to generate performance results on the main page of the Dashboard
KPI catalogue: a detailed list of the Sales Call Center KPIs monitored in the Dashboard
KPI description: a documentation file for each KPI, that supports an accurate and standard identification of the KPI
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