The KPI Institute

KPIs for Customer Service Call Center Dashboard

A comprehensive collection of KPIs to inform your selection process!

KPIs for Customer Service Call Center Dashboard contains the complete collection of KPIs that pre-populate the Customer Service Call Center Performance Dashboard, in complete smartKPIs.com documentation form, ensuring a proper and facile use of this core performance management tool.

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Integration: a comprehensive collection of 26 Call Center KPIs, covering the most essentiall Inbound Call Center processes and activities  
Hands-on approach: Each KPI is available in complete documentation form, making its use facile and standardized
Advice and learning: Pre-selected KPIs for populating the Customer Service Call Center Dashboard

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