Top 25 Customer Service KPIs – 2016 Extended Edition

Deliver best in class customer service

A new and improved collection of the most popular Customer Service KPIs on smartKPIs.com, the Top 25 Customer Service KPIs-2016 Extended Edition introduces a distinctive, unprecedented design of the KPI Documentation Form. Specifically developed to take the reader one step closer to an efficient KPI monitoring and reporting process, the Top 25 Customer Service KPIs -2016 Extended Edition makes for a valuable addition to any KPI Library used by professionals in the customer service field.

TAKE THE UNIQUE CHANCE TO EXPLORE:

A collection of the most popular 25 Customer Service KPIs of 2009-2015
Purposeful recommendations for each KPI according to best practices in the field;
Valuable advice on how to address performance management and measurement challenges

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